Frequently Asked Questions
Everything you need to know about hiring, trying on and returning your dress.
No — a try-on is optional. If you'd like one, it's $15 and can be booked on the Try-On page. Otherwise, you can select your dates and go straight to hiring.
Try-on appointments are $15, booked via our website. It's an optional step for anyone who wants to check fit before hiring.
We currently hold sizes 6–8 across the edit. If you're unsure how a piece will fit, mention it when you book and we'll pull a few options to try.
You can choose local pickup and drop off, or delivery. Delivery includes a prepaid return slip so sending it back is simple.
Return it unworn, unwashed and not dry cleaned in the prepaid slip provided, or bring it back in the flat hire bag to our local shop drop-off.
An optional try-on helps minimise fit surprises. For accidental damage, get in touch as soon as possible so we can sort it together.